{"id":1446,"date":"2026-09-01T14:30:52","date_gmt":"2026-09-01T20:30:52","guid":{"rendered":"https:\/\/dev.bitsaturnocr.com\/refugio\/preguntas-frecuentes\/"},"modified":"2026-11-02T21:43:54","modified_gmt":"2026-11-03T03:43:54","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/refugiomonteverdecr.com\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1446\" class=\"elementor elementor-1446 elementor-471\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65402f4 e-flex e-con-boxed e-con e-parent\" data-id=\"65402f4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3d31634 e-con-full e-flex e-con e-child\" data-id=\"3d31634\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ab7242 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"7ab7242\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas frecuentes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-61a59ee elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"61a59ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Todo lo que necesita saber<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-84f3b09 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"84f3b09\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Desde la reserva y el transporte hasta los detalles del tour y qu\u00e9 llevar, encuentre todo lo que necesita para preparar su experiencia en el Refugio Monteverde.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca19486 e-con-full e-flex e-con e-child\" data-id=\"ca19486\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcc6663 elementor-widget elementor-widget-html\" data-id=\"fcc6663\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.faq-container {\n    max-width: 1200px !important;\n    margin: auto;\n}\n<\/style>\n\n<section class=\"faq-section\">\n    <div class=\"faq-container\">\n\n        <div class=\"faq-item active\">\n            <button class=\"faq-question\">\n  \u00bfQu\u00e9 hora es mejor para la caminata nocturna, las 6:00 p. m. o las 8:00 p. m.?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>\n  Ambos horarios son similares en cuanto a las posibilidades de observar fauna. \n Debemos tener en cuenta que nuestro tour es una experiencia completamente natural, \n por lo tanto disfrutamos de lo que la naturaleza ofrece en ese momento. Tenga en cuenta que \n para el tour de las 8:00 p. m. solemos tener menos personas. \n                <\/p>\n            <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n            <button class=\"faq-question\">\n  \u00bfQu\u00e9 se puede ver en la caminata nocturna?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>\n  Se pueden observar diferentes especies de las diversas familias de animales. \n Algunas de las especies m\u00e1s comunes son perezosos, puercoespines, serpientes, ranas, \n insectos, aves diurnas y nocturnas. Tambi\u00e9n hemos tenido la oportunidad \n de observar felinos y otros mam\u00edferos. Cada noche es una sorpresa.  \n                <\/p>\n            <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n            <button class=\"faq-question\">\n \u00bfCu\u00e1l es la diferencia entre el tour privado y el tour regular?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>\n Las diferencias entre ambos tours son que para el tour privado usted puede \n elegir la hora de inicio del tour, mientras que en el tour regular los horarios \n son 6:00 p. m. y 8:00 p. m.\n                <\/p>\n\n                <p>\n Adem\u00e1s, el tour privado es una experiencia en la que no habr\u00eda \n m\u00e1s personas que su grupo y el gu\u00eda. Para el tour regular, usted \n compartir\u00eda un grupo compuesto por un m\u00e1ximo de 6 personas y el gu\u00eda. \n                <\/p>\n            <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n            <button class=\"faq-question\">\n  \u00bfEs necesario hacer una reservaci\u00f3n?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>\n  Nuestros tours operan \u00fanicamente con reservaci\u00f3n previa. Esto nos permite \n organizar a los gu\u00edas y grupos, y tambi\u00e9n tener control del n\u00famero de \n personas que nos visitan, para as\u00ed brindar un mejor servicio. \n                <\/p>\n            <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n            <button class=\"faq-question\">\n  \u00bfEl tour es apto para toda la familia?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>\n  Nuestro tour es apto para todas las personas, ya sean ni\u00f1os, adolescentes, \n adultos o adultos mayores, siempre y cuando no tengan ning\u00fan impedimento que les \n dificulte caminar. Cuando hay beb\u00e9s o ni\u00f1os menores de 6 a\u00f1os, \n aunque no paguen, es importante informarnos para intentar \n poner a su grupo solo o con otra familia y as\u00ed conformar un grupo ideal. \n                <\/p>\n            <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n            <button class=\"faq-question\">\n \u00bfEl transporte tiene un costo adicional?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>\n El transporte est\u00e1 incluido en la tarifa; sin embargo, aplican restricciones, \n como el alojamiento fuera de nuestra ruta. Para el tour privado, el transporte est\u00e1 \n incluido sin costo solo si el tour es a las 6:00 p. m. o a las 8:00 p. m. \n                <\/p>\n            <\/div>\n        <\/div>\n\n        <div class=\"faq-item\">\n            <button class=\"faq-question\">\n Cuando compro en l\u00ednea, \u00bfestoy comprando directamente con el Refugio de Vida Silvestre Monteverde?\n                <span class=\"faq-icon\"><\/span>\n            <\/button>\n            <div class=\"faq-answer\">\n                <p>\n Las reservas directamente con nosotros son solo aquellas realizadas en nuestro sitio web, WhatsApp, \n correos electr\u00f3nicos o cualquier otro canal oficial de comunicaci\u00f3n.\n                <\/p>\n\n                <p>\n Las reservas realizadas a trav\u00e9s de otros canales o p\u00e1ginas externas a nuestros \n perfiles oficiales son generalmente tours que se realizan en nuestra reserva, pero \n son contratados con agencias, operadores tur\u00edsticos o gu\u00edas independientes.\n                <\/p>\n            <\/div>\n        <\/div>\n\n    <\/div>\n<\/section>\n\n<style>\n\n.faq-section{\n    width:100%;\n    padding:60px 20px 0px 20px;\n    font-family:'Poppins',sans-serif;\n}\n\n.faq-container{\n    max-width:760px;\n    margin:auto;\n}\n\n.faq-item{\n    border:1px solid #9ea8ad;\n    border-radius:8px;\n    margin-bottom:10px;\n    overflow:hidden;\n    background:#f1f0ec;\n    transition:.3s;\n}\n\n.faq-question{\n    width:100%;\n    background:#f1f0ec;\n    border:none;\n    outline:none;\n    cursor:pointer;\n    padding:18px 18px;\n    display:flex;\n    justify-content:space-between;\n    align-items:center;\n    font-size:17px;\n    font-weight:500;\n    color:#0e4254;\n    text-align:left;\n    font-family:'Poppins',sans-serif;\n}\n\n.faq-question:hover{\n    background:#f1f0ec;\n}\n\n.faq-icon{\n    width:10px;\n    height:10px;\n    border-right:2px solid #0e4254;\n    border-bottom:2px solid #0e4254;\n    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!important;\n    color:#0e4254 !important;\n    outline:none;\n    box-shadow:none;\n}\n\n<\/style>\n\n<script>\n\nconst items = document.querySelectorAll('.faq-item');\n\nitems.forEach(item => {\n\n    const question = item.querySelector('.faq-question');\n    const answer = item.querySelector('.faq-answer');\n\n    if(item.classList.contains('active')){\n        answer.style.maxHeight = answer.scrollHeight + \"px\";\n    }\n\n    question.addEventListener('click',()=>{\n\n        if(item.classList.contains('active')){\n\n            item.classList.remove('active');\n            answer.style.maxHeight = null;\n            return;\n\n        }\n\n        items.forEach(i=>{\n\n            i.classList.remove('active');\n            i.querySelector('.faq-answer').style.maxHeight = null;\n\n        });\n\n        item.classList.add('active');\n        answer.style.maxHeight = answer.scrollHeight + \"px\";\n\n    });\n\n});\n\nwindow.addEventListener('resize',()=>{\n\n    document.querySelectorAll('.faq-item.active .faq-answer').forEach(answer=>{\n\n        answer.style.maxHeight = answer.scrollHeight + \"px\";\n\n    });\n\n});\n\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f713373 e-con-full e-flex e-con e-parent\" data-id=\"f713373\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-1a77d2d e-con-full e-flex e-con e-child\" data-id=\"1a77d2d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b4fb9fd e-con-full e-flex e-con e-child\" data-id=\"b4fb9fd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d37593 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"0d37593\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInDown&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Monteverde es el hogar de una \nvida silvestre extraordinaria<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85a3ed1 elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"85a3ed1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tCada visita es diferente. Cada sendero \nrevela algo nuevo. \t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-853802b elementor-invisible elementor-widget elementor-widget-button\" data-id=\"853802b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/refugiomonteverdecr.com\/es\/tours\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Explorar tours<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d3fd13f e-con-full e-flex e-con e-child\" data-id=\"d3fd13f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Preguntas frecuentes Todo lo que necesita saber Desde la reserva y el transporte hasta los detalles del tour y qu\u00e9 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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