FAQ

Both schedules are similar in terms of the possibilities of observing fauna. We must take into account that our tour is a completely natural experience, therefore we enjoy what nature offers at that time, take into account that for the 8:00pm tour we usually have fewer people.
Different species of the various families of animals can be observed, some of the most common species are sloths, porcupines, snakes, frogs, insects, diurnal and nocturnal birds, we have also had the opportunity to observe felines, and other mammals. Every night is a surprise.

The differences between both tours are that for the private tour you can choose the start time of the tour and in the regular tour the schedules are 6:00pm and 8:00pm.

In addition, the private is a tour in which there would be no more people than our bubble and the guide. For the regular tour, we would share a group made up of a maximum of 6 people and the guide.

Our tours are operated only with a prior reservation, this allows us to organize the guides, groups and also have control of the number of people who visit us and thus be able to provide a better service.
Our tour is suitable for all people, whether they are children, teenagers, adults or elders, as long as they do not have any impediment that makes it difficult for them to walk. When there are babies or children under 6 years old, even if they do not pay, it is important to inform us to try to put your group alone or with another family and thus make an ideal group.

Transportation is included in the rate, however restrictions apply, such as lodging outside our route. For the private tour, transportation is included at no cost only if the tour is at 6:00pm or 8:00pm.

Reservations directly with us are only those made on our website, WhatsApp, emails, or any other official channels of communication.

The reservations that are made through other channels or external pages to our official profiles, are generally tours that take place in our reserve but are contracted with agencies, tour operators or independent guides.

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